Privacy Policy
Last updated: [DATE] · Effective: [DATE]
This Privacy Policy explains how Carol-Ann Fletcher Consulting (“CFC,” “we,” “us,” or “our”) collects, uses, and protects information when you visit carolannfletcherconsulting.com (the “Site”) or otherwise interact with us.
01 Information We Collect
Information you provide directly
When you submit a contact form, request a consultation, or email us, we collect the information you provide — typically your name, email address, phone number, company/organization, and the content of your message.
Information collected automatically
Like most websites, the Site uses cookies and similar technologies (via our hosting platform, Squarespace) to collect standard technical data such as browser type, device type, pages visited, and time on site. This helps us understand how the Site is used and keep it running smoothly.
02 How We Use Your Information
We use the information we collect to: respond to your inquiries and provide the services you request; communicate with you about your engagement with CFC; improve the Site and our services; and meet legal and regulatory obligations.
We do not sell your personal information.
03 Sharing of Information
We do not share your personal information with third parties except: with service providers who help us operate the Site or deliver our services (e.g., our website host, email provider), under obligations to protect your information; when required by law or to protect our legal rights; or with your consent.
04 Cookies
The Site uses cookies to support core functionality and analytics. You can control or disable cookies through your browser settings, though some parts of the Site may not function as intended if you do so.
05 Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law.
06 Your Rights
Under Canadian privacy law (including PIPEDA), you have the right to access, correct, or request deletion of your personal information. To make a request, contact us using the details below.
07 Security
We take reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.
08 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.
09 Contact Us
Questions about this Privacy Policy can be directed to:
CAROL-ANN FLETCHER CONSULTING
Email: info@carolannfletcherconsulting.com
Toronto, ON, Canada